A disgusted dad has claimed Hermes could ‘ruin Christmas’ after he witnessed an ‘angry’ delivery driver hurl packages into the back of a van ‘as hard as he could’.
Wayne Millin, 47, watched in shock as the worker grabbed items from a trolley and launched them into the vehicle outside Co-op in Barnwood, Gloucester, where Hermes collect parcels for their UK-wide service.
The agency driver has since been ‘removed’ from the business, with a Hermes spokesperson saying he was not ‘representative of our standards and values.’
Watching from his girlfriend’s flat on Friday, Wayne saw the worker pick up items ‘without looking to see if they’re breakable’ before recklessly flinging them in a number of different ways.
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The outraged father began filming as driver continued his disrespectful actions for 35 to 40 minutes.
Wayne, from Coney Hill, said: ‘I heard some banging, looked out the window and thought, gosh, he’s launching them around.
‘If you look at the video closely, you can see some of the parcels hit the back of the van and nearly fall back out. It just seemed like he was full of anger.
‘It seemed like he didn’t really give a s*** about his job or care about anyone’s parcels. I drive a bin lorry and my loaders don’t even throw bags of rubbish in the lorry like that.’
The concerned onlooker has claimed drivers who behave in this way could ‘ruin people’s lives’ and destroy Christmas, as millions of people order presents online amid the coronavirus pandemic.
He said: ‘Obviously with lockdown and Christmas coming up, everybody’s ordering online now. When I buy my kids presents, they’re fragile. So who knows whether the presents people order are going to be damaged.
‘If they’re getting thrown around like that, people are going to be opening presents with broken bits of plastic or glass in them and I think that’s disgusting.
‘You can ruin people’s Christmases or even ruin people’s lives considering what people order online nowadays. You never know what’s in there.
‘I could have something really fragile. It doesn’t matter how much I wrap it up in bubble wrap, if it’s being launched around like that then it’s not going to survive.
‘I’d never use them again. I know every driver’s not like that, but it just shows the standards of the people they’re willing to use. People that really don’t give a sht about anything.’
Footage of the incident outraged people on Facebook, with one writing: ‘And people wonder why their items get damaged before they arrive.’
Another said: ‘Oh my god. He did not even see if any of them were breakable. This man needs sacking.’
A Hermes spokesperson said: ‘We can confirm that this video shows an agency driver who was removed from the business last week.
‘We would like to reassure people that this behaviour is not acceptable or representative of our standards and values.
‘Our local teams are working hard to ensure a good service during these challenging times and we thank people for their ongoing support and understanding.’
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Co-op declined to comment.
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November 05, 2020 at 12:04AM
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'Angry' Hermes driver caught launching packages into van - Metro.co.uk
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